My Beauty Store owns and operates this Website. This document governs your relationship with My Beauty Store. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by My Beauty Store has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Disclaimer

The material displayed on this Website is provided without any guarantees, conditions, or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law My Beauty Store and its suppliers, content providers, and advertisers hereby expressly exclude all conditions, warranties, and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Indemnity

You agree to indemnify, defend and hold harmless My Beauty Store, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Shipping & Returns

US SHIPPING ONLY

SHIPPING SCHEDULE AND SHIPPING RATE

FLAT RATE SHIPPING – $9.99

ALL ORDERS ABOVE $60 WILL BE FREE SHIPPING (SUBJECT TO CHANGE)

Online orders received Monday through Friday by 2 p.m. EST are generally processed and shipped on the same day, excluding holidays. Orders received after 3 p.m. will be processed and shipped on the following business day. Orders received on Saturday and Sunday will be processed on the following Monday. We offer UPS Next Day, 2nd Day, 3-Day Select, and ground shipping. For ground shipping, please allow at least five to seven business days for your order to be delivered. We cannot guarantee express delivery to Alaska or Hawaii.
Please note that we can only accept orders being shipped within the domestic United States. Please provide a valid street address. We cannot ship to P.O. boxes. UPS can deliver as early as 9 a.m. EST.
Due to Federal shipping regulations, the following items are eligible for ground shipping only and are not eligible for delivery to Alaska or Hawaii:

• Flex Flow Flexible Shaping Hairspray

• KeraWhip® Hydrating Cream Conditioner

• Glowtion Potion Styling Oil

  Returns

  You may return all or a portion of your order within 10 days of the date of purchase if you are dissatisfied with your Keratin Complex product. Please contact us at [email protected]  to arrange a return or exchange.
  We will refund your original method of payment for the portion of the order you are returning, based on the guidelines below, plus the portion of the sales tax associated with that return. Shipping fees are non-refundable.
  All returns require a Return Authorization Number (RA #) and proof of purchase. To receive an RA #, please email us at [email protected] Return Authorization requests must be completed within 10 days of receiving your order. Return Authorization requests received after 10 days may not be accepted.
  All refunds will be credited to the original payment method.
  When submitting an item for return, please obtain an RA # as instructed above. Please write the RA # on your original packing slip and include the packing slip in the return package, retaining a copy for your records. Please also write the RA # on the outside of your return packaging. You are responsible for any return shipping fees. We recommend shipping all return packages via UPS or another reliable carrier.
  If your shipment appears to be damaged in transit, please contact us immediately and we will arrange for a replacement.
  For more information on our return policy, please email us at [email protected]

  Gift Card Policy

  General U.S. Disclosure (All States)

  In accordance with the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act): Gift cards will not expire for at least five (5) years from the date of purchase or last reload. Inactivity, dormancy, or maintenance fees will not be charged unless permitted by law, and never before 12 consecutive months of inactivity. Only one fee per month may be charged, if applicable.

  California Disclosure

  In compliance with California Civil Code §§1749.45–1749.6:Gift cards never expire. Gift cards are not subject to service, dormancy, or inactivity fees. Consumers may redeem for cash if the balance is less than $10.

  Can I reload or add more money to my gift card? At this time, gift cards are not reloadable.

  Where can I use my gift card? Gift cards may be redeemed online at https://mybeautystoreusa.com/ toward eligible products.